Case Studies
We are always proud of our work and we strive for excellence. The following are examples of what we call a job well done...
Alta Healthcare LLC
Alta Healthcare System, Inc was founded in late 1998. Hospitals within the System offer a comprehensive range of medical, surgical, and acute psychiatric services. The Company’s hospitals in Hollywood, Los Angeles and Norwalk offer a comprehensive range of medical and surgical services, while its hospital in Van Nuys provides acute psychiatric services.
Alta has achieved a reputation for delivering high-quality care to the communities it serves and by offering easy access to its services. The Company maintains a strong local following of physicians in its service areas, which is further reinforced by the quality of its medical staff. Headquartered in Santa Monica, Ca.
Challenges
- Reduce Long distance charges
- Consolidate phone bills and carriers
- Acquire MPLS solution
Solution
- Introduce simple yet flexible dial plan across company
- {7} 200 ICP platforms
- Utilize MPLS network for IP trunking to eliminate long distance charges
- Over 750 phones
Miller Automotive Group
Miller Automotive Group is 100% committed to excellence and to complete guest satisfaction.
They strive to achieve a lifetime relationship with continuing guest loyalty to the Miller name.
Their commitment is the foundation and the key to a continued success and growth.
Their mission is built upon a team of employees who believe in this commitment and who are vital factors in all goals and achievements. Their commitment to guests and employees is unmatched by any other in the automotive industry and will prove Miller Nissan is 100% committed to excellence.
Members of their local community. Annually participate in food and clothing drives. Miller Automotive also assists in funding local reading and sports programs. They consistently contribute to causes like MDA, Stop Cancer, Vista Del Mar, and the Crohns and Colitis Foundations.
Challenges
- Constantly growing and acquiring analog/digital phone switches
- Mobile sales force and management
- Unmanaged phone privileges, resulting in over priced phone charges
- Different Telco carriers and vendors company wide
Solution
- {7 } Mitel IP platforms installed and growing
- Over 1000 phones
- Mobile extension (so no calls get unanswered)
- Account codes for all non-management personnel
- Nupoint IP voicemail for centralized administration